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Thoughts, Observations, Insights

No filters, no fluff. Just straight talk from my business journey. If you’re tired of spinning your wheels, let’s get to work. Success is deliberate, not accidental.

Vision Building
When You and Your Business Partner Want Different Things
September 10, 2026
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VHS tape next to a smartphone on a wooden table, thumbnail for a post on how small businesses stay relevant.
Growth Mindset
Blockbuster Did Not Die Overnight: How Small Businesses Stay Relevant
August 28, 2026
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Office with a weather dial on the wall, thumbnail for a post on small business culture starting with the owner.
Growth Mindset
The Owner Sets the Weather: How Your Mood Becomes Your Culture
August 28, 2026
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Laptop showing a business dashboard on a desk, thumbnail for a post on how to build a business you can sell.
Vision Building
How to Build a Business You Can Sell, Even If You Never Do
August 28, 2026
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Two chairs and a notebook at a small table, thumbnail for a post on how to give feedback to employees.
People Building
How to Give Feedback Your Team Actually Hears
August 28, 2026
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Folders labelled Option A and Option B on a desk, thumbnail for a post on decision making for business owners.
People Building
Making the Hard Calls: Why Owners Avoid the Decisions Only They Can Make
August 27, 2026
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Deck chair and closed laptop in the sun, thumbnail for a post on whether a business can run without the owner.
Growth Mindset
The Holiday Test: What Two Weeks Away Reveals About Your Business
August 27, 2026
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Vision Building
The Playbook: How to Systemise a Small Business So It Runs Without You
August 25, 2026
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Right People in the Right Seats: How to Structure Roles in a Small Business
August 25, 2026
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Invoices with a paid stamp on a desk, thumbnail for a post about getting customers to pay invoices on time.
How to Get Customers to Pay Invoices on Time
August 17, 2026
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An empty boardroom with one chair at the head of the table facing a city skyline, illustrating business owner loneliness.
Growth Mindset
The Loneliest Job in the Building: Who Does the Owner Talk To?
August 17, 2026
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Whiteboard graph of rising revenue against flat profit, thumbnail for a post about revenue vs profit.
Growth Mindset
Revenue Is Vanity: Why Bigger Isn't the Goal
August 17, 2026
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Meeting room with two facing chairs, thumbnail for a post about what to do with an underperforming employee.
People Building
"But Who'll Pick Up the Workload?" The Excuse That Keeps Poor Performers
August 17, 2026
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Laptop with a pricing table on an executive desk, thumbnail for a post about how to raise prices without losing customers.
Financial Management
How to Raise Prices Without Losing Customers
August 10, 2026
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Growth Mindset
Physically Present, Mentally Absent: The Real Cost of Never Switching Off
August 10, 2026
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Quarterly planning whiteboard with sticky notes, thumbnail for a post about 90 day business planning.
Vision Building
Why Annual Business Plans Fail (and What a 90 Day Rhythm Fixes)
August 10, 2026
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Whiteboard process checklist and task board, thumbnail for a post about how to delegate in a small business.
People Building
Why Owners Can't Let Go: How to Delegate Without Losing Control
August 10, 2026
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Office desk with a finance dashboard on screen, thumbnail for a post about profitable but no cash flow.
Financial Management
Profitable on Paper, Broke in the Bank: Where Your Cash Actually Goes
August 10, 2026
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Vision Building
Vision building: how to set a direction your team will follow
July 18, 2026
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Financial Management
Five habits that help small business owners scale
July 18, 2026
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Growth Mindset
The order that saved my business: self, family, then company
July 18, 2026
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Financial Management
How much cash should a small business keep in reserve?
July 18, 2026
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Financial Management
Cashflow management: the numbers every owner should watch
July 18, 2026
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People Building
Hiring in-house vs outsourcing: what makes sense when?
July 18, 2026
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Why working harder stopped growing my business
July 18, 2026
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When should a small business make its first hire?
July 15, 2026
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Business systems: how to build a company that runs without you
July 13, 2026
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Product & Services
Business Coach vs Business Mentor: Which One Does Your SME Actually Need?
July 7, 2026
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People Building
Hiring for a Small Business: Why Attitude Beats Experience
July 7, 2026
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Product & Services
Is a Business Coach Worth It? How to Tell Before You Spend a Dollar
July 7, 2026
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Financial Management
How to Pay Yourself as a Small Business Owner Without Starving the Business
July 7, 2026
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Growth Mindset
How to Build a Business That Runs Without You (Not a Job You Own)
June 22, 2026
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Is Your Vision Blocked?
September 10, 2025
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Growth Mindset
The reasons for building multiple businesses
September 10, 2025
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Vision Building
I rebuilt my business on new term
September 10, 2025
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Vision Building
Built a Business or Bought Yourself a Job?
August 31, 2025
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Client Relations
Trust is the Real Currency in Business
August 31, 2025
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Product & Services
The Different Price Increase, Markup & Profit Margin
August 29, 2025
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Growth Mindset
Reflection: 'Time lost, is never found again'
December 13, 2024
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Financial Management
Revenue is Vanity, Profit is Sanity, Cash is Reality: The Realities of Financial Management
October 14, 2024
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Growth Mindset
Why Unrealistic Growth Targets Can Hurt Your Business
October 14, 2024
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Growth Mindset
The Power of Compounding Growth: How the 10% Rule Transformed Our Business
October 14, 2024
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Client Relations
Building Long-Lasting Client Relationships: How iQuest Uses Client Profiling to Drive Business Growth
October 14, 2024
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Client Relations
Business Development: Why It’s a Marathon, Not a Sprint
October 14, 2024
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Growth Mindset
Leverage, Leverage, Leverage: Why Relationships Matter More Than Knowledge in Business
October 9, 2024
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Growth Mindset
Mindset Shift: The Power of Vulnerability in Leadership
October 9, 2024
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Client Relations
The Power of Know, Like, and Trust in Business Relationships
October 9, 2024
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Financial Management
People Building Lessons from Sir Alex Ferguson
October 7, 2024
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Financial Management
Why Financial Literacy is a Non-Negotiable Skill for Business Owners
October 3, 2024
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Client Relations
Over-Service vs. Creating Value: Don’t Train Your Clients to Become “Demanding” Clients
September 26, 2024
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Client Relations
Why WIN-WIN Deals Matter: Ditching the “Client is King” Mentality
September 26, 2024
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Growth Mindset
Time and Money: The Business Balancing Act
September 26, 2024
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Growth Mindset
Play in the Blue Ocean, Not the Red
September 26, 2024
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The Playbook
Creating a Business Playbook: The Secret to Consistency and Growth
September 26, 2024
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Product & Services
Less is More: The Power of Simplifying Your Business Offerings
September 26, 2024
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Growth Mindset
Embracing a Growth Mindset: The Key to Unlocking Your Business Potential
September 26, 2024
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Client Relations
Beyond the Sale: Building Long-Lasting Client Relationships
September 26, 2024
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People Building
Building a Winning Team: People Who Share Your Vision
September 26, 2024
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Vision Building
Start With the End in Mind
October 24, 2022
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Financial Management
The Business War Chest: Preparing for Cycles
October 24, 2022
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Vision Building
Why Personal Vision Drives Business Vision
October 24, 2022
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